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By Craig Frank
As businessmen wrapped up in the fast paced world of high technology
and finance, we often lose perspective with regard to the skills and
knowledge required to perform certain business tasks that have come
to be viewed by us as formalities and processes. The business plan is
perhaps the most misunderstood and least appreciated in this category.
The logic for a business plan prepared by professionals seems glaringly
obvious to Tudog. Would you have a non-tech person develop your technology?
Would you allow a person with no marketing experience to head up your
marketing campaign? So why would you - or someone else with little or
no business plan experience - write the most important document your
company will ever produce?
Some business leaders seem to think that if they have basic language
skills -can read and write English - they have the skills they need
to write a compelling business plan that presents the company and its
plans in a manner that creates excitement and encourages confidence.
That's sort of the same as us saying that just because we write great
business plans we can also write award winning screenplays and Pulitzer
Prize deserving novels. We can't. Our skills are of a different kind.
So are yours. Go with your strengths and bring in professionals to cover
the gaps.
We know that there are many who, in spite of our overwhelming evidence
supporting professional preparation of business plans, will still attempt
to write their document on their own. We know we can't convince you
otherwise, and yet we care about our clients and their success - even
when they refuse to listen to us. So here are some hints in business
plan preparation.
Getting Started
The first step is the gathering of materials you have and that you
will need to include in the business plan. Build a structure for your
business plan and see what information you will need in order to answer
all the questions relevant to the chapters in your structure. This includes
management CVs, an ownership chart, any press that may have covered
your company, all signed agreements, a list of targeted customers, technical
white papers and other information about your company, your products,
and your market.
By gathering the information you have, you will also discover what
information you lack. Your next step is to perform the necessary research
to find the information you need. This includes information on your
market (size, trends, forecasts), your competitors and their products,
sales channels, pricing standards, marketing tactics and reasonable
financial performance expectations. Some places you might look for information
include competitor websites and materials, industry publications, web
searches, analyst reports, annual reports of publicly traded companies
in the sector, and research firms.
Following your in-house research, you may wish to engage in some field
research by going into your targeted market to actually question people
involved in your sector. This might have been (should have been) a step
you took while you were in the product development stage, but should
be revisited at this point as well. You can find industry players at
trade shows and conferences, as well as one-on-one meetings.
Once you have completed all aspects of your research, you are able to
begin the analysis phase - making sense of all the information you have
gathered. Your analysis will be crucial, because your interpretations
of the information will be the foundation of the strategies you develop.
The strategies, essentially the next step in the process, are to be
clearly expressed in the body of your business plan. You must convey
an in-depth understanding of your market, the existing sales channels,
the competing technologies, price points and every other operational
matter - and what strategies you will employ to overcome challenges,
maximize revenues and create company value.
Finally, you need to construct you financial forecast using assumptions
grounded in the research and analyses you performed. The forecasts should
be prepared five years into the future.
Some General Advice
There are some general rules we believe you should adhere to while
preparing your business plan. These include:
- Don't let your enthusiasm and faith in
your project dictate which information you seek and how you interpret
the information you find.
- Don't make assumptions that are not supported
by independent research findings, industry trends or actual events.
- Don't misrepresent or exaggerate claims
you make with regard to product potential, price points, revenue expectations,
market response or any other matter. Getting caught exaggerating will
wipe out the credibility of the entire business plan.
- Don't use a "wide-net" approach
when preparing your financial forecast. Some companies start with
the total potential market - as in the number of humans on the face
of the earth - and then start to narrow from there. It's okay to show
a broader market by way of explaining how you arrived at your more
focused market, but general numbers that "assume" a specific
percentage of an overall (inflated) market are figures that
will have zero credibility.
Business Plan Structure
Tudog's business plan structure was developed in-house as a result
of our extensive experience in preparing business plans and our in-depth
understanding of the needs of entrepreneurs and investors. There are
many acceptable business plan structures. Here's what a Tudog business
plan includes:
- Executive Summary - in general your executive
summary should provide a concise overview of the critical elements
of your business plan. These include your mission statement, an overview
of the company and its market, your product and its benefits, your
corporate objectives, the size and status of your market (the business
opportunity), your competitors, your business strategy and sales and
marketing tactics, your business model (revenue sources), an overview
of your management team, and a review of your financial forecast and
exit strategy.
- Investment Highlights - a review of the
compelling reasons an investor should consider your company. These
could include the market need, the benefits of your product, the potential
of your technology, the trends within your sector, the solid nature
of your strategies, and the experience and skills of your management
team.
- Market Overview & Competition - the
objective of this section is to illustrate an awareness and understanding
of your market. You need to show where the market is in terms of size
and trends, and where it is expected to go, by way of expert forecasts.
Your competitive analysis should demonstrate your understanding of
your competitors' products, their position within the market, their
strategies and, when possible, their plans.
- Company Overview - this section provides
formal information about your company, as well as a status report.
Formal informal includes company location, number of employees, type
of corporation, company history and company organizational diagram.
The status report includes company objectives, milestones and achievements
to date.
- Your Company - an entire section dedicated
to your company's product, technology or services. The sub-sections
detail what your company does, how it does it, and what its benefits
are.
- Business Strategy - this section details
your business model, target market, positioning, pricing models, revenue
streams and partnering strategies.
- Marketing & Sales - this chapter
should detail your marketing objectives, your marketing tactics, your
sales channels, and your sales targets. Examples of marketing objectives
include exposure goals, branding and partnering. Marketing tactics
could be advertising, public relations and industry events. Sales
channels might include strategic partners, direct sales or sales agencies
(VARs, integrators, etc.). Sales targets are the companies you expect
to focus your sales effort on.
- Management - the presentation of the
CVs of all your senior management with the goal of expressing the
quality of experience and business knowledge inherent in your team.
If you have an Advisory Board or Board of Directors their biographical
information should be included as well.
- Ownership - you should present an ownership
chart that details the division of shares in your company, including
what has been awarded to investors, what has been awarded to founders
and management, and what has been set aside for employees.
- Risks - risks should be divided into
technology related, human failure related, and market factor related
risks. Even if you are certain your company is a sure thing, you need
to present the risks openly and honestly to your potential investors.
You also need to know and evaluate them for your own purposes. You
can also include what the company is doing to minimize, neutralize
or eliminate the risks.
- Financial Data - this section includes
your financial requirements, use of proceeds, and five year financial
forecast.
- Notes to Financial Forecast - usually
included as an appendix, this section explains your assumptions for
the financial forecast in detail so that people reviewing your numbers
will be able to understand how you arrived at the figures being presented.
So that's how professionals research, plan and structure your business
plan. On top of it they deliver expert writing skills. So, it isn't
just smart to call a professional to do your business plan. It's also
easier.
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